Small Business | Strategic Finance | Bikes
Let's face it - in small business, cash is king. Cash flow allows you to meet payroll, buy inventory, pay down debt and grow your business. In the heat of running a business, it's easy to focus on revenue growth (not that that's a bad thing!) and … [Continue reading]
This post is the second in a two part series. This post focuses on business to consumer (B2C) customer loyalty and retention. The other post deals with business to business customer retention (you can find it here). Although there are some … [Continue reading]
This post is the first of a two part series. This post focuses on B2B customer retention and loyalty; part two focuses on B2C (business to consumer) relationships (you can find the B2C post here). Although there are similarities between the two, … [Continue reading]
Much has been written on the subject of competitive advantage. What is competitive advantage? In plain speak, it's the distinctive characteristics of your organization that cause your customers to spend their money with you - all other things being … [Continue reading]
"Duh, it's from all the stuff we sell...we have everything our customers need..." Of course you do, but as your business has grown, do you know what's really paying the bills? Do you know which customers and products are generating the highest … [Continue reading]
Over the years, I have tried many business and personal productivity tools. I'm always on the lookout for tools that help me stay focused, work faster and be more organized. Many have come and gone over time, and I've recently gravitated toward four … [Continue reading]
Last week in my Vistage CEO meeting, we were fortunate to have Edgar Papke as our guest and speaker. Edgar has an impressive background as an award-winning chef, musician, speaker and leadership consultant. Edgar gave our CEO group a condensed … [Continue reading]
There are many resources available on the web and elsewhere about how to put together a loan proposal. I'm not going to spend time re-hashing all of the details, other than to briefly bullet out the major components at the bottom of this post. My … [Continue reading]
When I speak with business owners and senior executives, I am continually surprised by how little time they spend nurturing their companies' banking relationship. When times are good, it's easy to ignore - after all, you don't need much from your … [Continue reading]